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Making Technology Work for Your Business.

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FAQ’s

Frequently asked questions

No. We specialize exclusively in Linux-based hosting (CentOS, Ubuntu, Debian) because it's more secure, faster, and better suited for web applications. Linux handles PHP, MySQL, and modern web frameworks more efficiently. If you absolutely require Windows-specific applications (ASP.NET, MSSQL), we can recommend trusted partners who specialize in Windows environments.
Yes, absolutely. We handle migrations regularly with zero data loss and minimal (usually zero) downtime. Most migrations complete within 24-48 hours. We migrate your files, databases, email accounts, DNS records, and SSL certificates. We test everything on your new server before switching DNS. You approve before we go live.
Shared hosting means your website shares server resources with others — good for small sites with moderate traffic. VPS (Virtual Private Server) gives you dedicated CPU, RAM, and storage isolated from other users — better for growing businesses, e-commerce, or high-traffic sites. Dedicated servers give you an entire physical server. We'll recommend what fits your needs and budget based on your traffic, application requirements, and growth plans.
We have automated malware scanning and security monitoring on all plans. If something gets through our defenses, we clean it up at no extra charge. We'll identify infected files, remove malicious code, patch the vulnerability, restore from clean backups if needed, and submit blacklist removal requests to Google, Norton, etc. For Supported and Extended plans with Dedicated Support, you get priority emergency response.
Yes, all plans include automated backups:
  • Basic: Weekly backups, 4 restore points
  • Supported: Weekly backups, 4 restore points
  • Extended: Daily backups, 30 restore points
  • VPS/Dedicated: Custom backup schedules available
    • All backups are stored off-server in secure locations. You can request restoration anytime through your control panel or by contacting support.
    Absolutely. Upgrading is seamless and usually requires no downtime. As your traffic grows or you need more resources, we can move you from Basic to Supported, Extended to VPS, or VPS to Dedicated Server. We handle the migration, testing, and cutover. You only pay the difference pro-rated for the remaining billing period.
    Basic/Supported: 1 website (primary domain + unlimited subdomains) Extended: Up to 5 websites (separate domains) VPS/Dedicated: Unlimited domains (limited only by resources) Need more? Upgrade to Extended or VPS.
    Yes. That's our specialty. We tune server configurations specifically for your application:
  • WordPress gets WordPress-optimized LAMP/LEMP stacks
  • Magento gets Magento-specific tuning (Varnish, Redis, Elasticsearch)
  • PrestaShop gets PrestaShop-optimized configurations
  • Custom apps get custom optimization
    • This is included with Supported and Extended plans through Dedicated Support. For Basic plans, available as a paid service.
    Yes. We can:
  • Keep your content, redesign the look
  • Migrate to a new platform (e.g., Joomla to WordPress)
  • Keep your URLs and SEO value
  • Modernize outdated designs
  • Improve mobile responsiveness
  • Optimize performance
    • We analyze your current site, identify what to keep and what to improve, then execute the redesign with minimal disruption.
    Yes. If existing plugins don't meet your needs, we develop custom:
  • Custom post types and taxonomies
  • Advanced search and filtering
  • Custom calculators or tools
  • API integrations
  • Booking/reservation systems
  • Membership functionality
  • Custom admin interfaces
  • Automation tools
    • Depends on your needs:

    WooCommerce (WordPress):
  • Best for: Small to medium stores (up to 5,000 products)
  • Pros: Easy to use, integrates with WordPress, thousands of extensions
  • Cons: Can slow down with very large catalogs

    • PrestaShop:
  • Best for: Medium to large stores (up to 50,000 products)
  • Pros: Built for e-commerce, powerful features, good for international selling
  • Cons: Steeper learning curve

    • Magento:
  • Best for: Large/enterprise stores (10,000+ products)
  • Pros: Extremely powerful, scalable, B2B features
  • Cons: Complex, requires more resources and maintenance

    • We'll recommend based on your product count, complexity, budget, and technical comfort level.
    Pretty much all of them:
  • Global: Stripe, PayPal, Square, Authorize.net
  • European: Przelewy24, Klarna, iDEAL, Bancontact, Sofort, Giropay
  • UK: Sage Pay, Worldpay, GoCardless
  • Polish: Dotpay, PayU, Tpay
  • Cryptocurrency: BitPay, Coinbase Commerce
  • Others: Just ask

    • We handle the technical integration, testing, and security compliance.